CB
Chris B

1 reviews | Active since Mar 2018

28 Mar 2018, 11:02

*********** Vodacom and Ram Couriers

Did an online upgrade of 2 of my lines and then Vodacom and/or RAM couriers got the address wrong for delivery. They also had in invalid contact number so they could not get hold of me. So in essence an online upgrade takes a week and a half to be concluded. Last upgrade I'm doing with Vodacom - useless bunch of people.

0
Replies (2)
Vodacom
Vodacom's reply28 Mar 2018, 11:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply29 Mar 2018, 14:26
Official

Good day

As per our telephonic interaction the matter has been resolved.

Thank you for your patience.

Regards

Kim