*********** Vodacom Agents: Canceling of Contract

Sies Vodacom... I canceled a 24 month contract in after paying them for 24 months. I opted for prepaid. Vodacom has last deducted from my account in April or May. Last month they deducted R3. This month I called to request for a paid up letter then I was told I still owe R108. I ws then told that my contract was not canceled to pre-paid the agent that was doing the cancelation chose another plan form. Meaning that I must be liable for the negligence of a Vodacom agent. I want a paid up letter as I have paid Vodacom for the 24 months. I spoke to an agent from Cancelation Department she confirmed that both phones have been canceled from contract. Vodacom agents are so ***********. Can someone contact me and email me a paid up letter.