*********** Vodacom agents

I am not impressed with Vodacom's disgusting service. I have been requesting for them, calling their contact centre, to change my billing details over the past 3 months yet I still keep getting debit order deductions going off the wrong bank account that I am trying to close. My statement looks like a mess because of Vodacom's incorrect billing. I get charged an extra R100 a month for supposed nonpayment, yet I have been paying via EFT due to their incompetence. My bank also charges me fees for the debit orders bouncing off this account and I have complained to Vodacom about the fact that they won't even pay for these. I am appalled and won't be getting another contract with them after this one ends. The agents are useless!