*********** Vodacom

The amount reflected in my statement is for the ********** updrade that you claim was reversed. I'm being charged for items such as "upgrades admin fee" while I've not done any upgrade. Please claim this money from your ********* agent who had upgraded my contract without my consent. I am appealing you to reverse everything, including the billing to the original contract that I signed with you. My monthly subscription fee is R249.

The other matter that you didn't bother to redpond to in our previous engagement is regarding the cancellation of my contract when it expires on 07 September 2021. If the notice that I gave is not effected, kindly effect it as matter of urgency. I WON'T RENEW MY COTRACT WHEN THE TERM ENDS.