OS
Obakeng S
1 reviews | Active since Oct 2016
03 Dec 2022, 10:21
*********** Vodacom!
My has been without wifi connection from the 28/11/22 till to date 3/12/22. Called in on the 3/12/22 at 10H00am. And I again Vodacom failed to assit and advised that they can only send technicians only tomorrow's, 4/12/22, to asses Athens issues. It has been a strugles, we rely on the wifi as we are working from home.
We have been promised that technicians will come and assit and no show or call from Vodacom. If one could rate 0 , I would... they don't deserve no Star at all. Vodacom: Feedback | SR*** :
NoReply(2-SDR9RFE).
Very appalling service from A so called 'big Company,' Vidacom. I hope the client will be compensated for Vodacom incompetency.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
03 Dec 2022, 10:41Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Dec 2022, 10:41
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team