1 reviews | Active since May 2019
*********** Vodacom
In January I went to the Vodacom Store next to Pick&Pay in Waterfall mall in Rustenburg to open a new contract. Then at the end of the month a debit order of R6905.04 went of my account instead of the normal R1400.After more than a month of phoning the store to correct the mistake I was forced to go to ABSA to reverse the debit order. Then what did Vodacom do they bill me with the full R6905.04 and now my account is in arrears again. Then on top off that they went and suspend all my contracts (numbers).Then after another 2 weeks off phoning the store my lines was opened. Currently using my contracts as prepaid. You can’t even phone Vodacom customer care from a land line. I have been a customer off Vodacom for decades and never had this poor service.
Very unhappy customer.
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards, Vodacom Consumer Website Team
Best regards,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards, Vodacom Consumer Website Team
Best regards,
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
Best regards,
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
Best regards,