*********** VODACOM

For two months I have been trying to cancel a business contract that has been running for many years. I have visited multiple stores and delivered and emailed all the required information. Mpho from Vodacom, Mall of the South tried his best to help me but told me that he can only communicate with the relevant staff at Vodacom via email & they keep giving excuses such as there is a backlog or the query has been re-routed. It’s been more than two months and the incompetence of Vodacom is astounding and very expensive for me.