AB
Arnold B

1 reviews | Active since Jun 2013

31 May 2018, 20:23

*********** vodacom

I have phoned vodacom and cancelled my contract last year end October but it was never cancelled. I had to phone again in January and go through the process again. All the accumulated airtime (about R600+) was taken away...which is ok. But they say i still owe R380...and has handed me over to debt collectors. Customer care is useless. I will be cancelling all my other contracts with them and never ever use them again.

0
Replies (1)
Vodacom
Vodacom's reply01 Jun 2018, 06:22
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,