1 reviews | Active since May 2016
*********** Vodacom
<p><span style="font-size: 10pt; line-height: 115%; font-family: Verdana, sans-serif; color: #555555; background-color: white; background-position: initial; background-repeat: initial;">In the process of transferring my contract ***) to pre-paid, Vodacom deleted my vodamail account. After a week of **** communicating with unskilled and *********** call centre personnel, I have exhausted my allowed amount of calls to the call centre. I went, in person, to the Vodacare in Menlyn, the ***istant (Wayne) tried to help, another report was logged, that was Wednesday 4 May. up to now, 09 May, no communication from clueless Vodacom. All my email communication for my business was for the past 12 years done through Vodamail. Email down over month end, meant no Invoice in and no invoice OUT. What stood out in this week of **** was<span cl***="apple-converted-space"> </span></span>Vodacom's total lack of willingness or knowledge to resolve the f* up that vodacom are responsible for. All my business cards, vehicle branding and billboards/advertising boards need to be replaced. 12 years of advertising my contact details is gone.....that's what you get when you rely on vodacom. Come on VODACOM....man up.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to help with your query.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to help with your query.
Regards,
Vodacom Consumer Website Team
Best regards,
