JS
John S

1 reviews | Active since Jul 2011

08 Dec 2015, 13:44

*********** Vodacom

I was in your shop today and to no supprize the phone is still not working .<br> The staff member at desk no 4 took the phone to the back ,he eventually came back and asked me for my code again since I had already been there for 35 minutes I did not have time to wait around any longer while they tried to fix it. I asked to speak to the manager and told him to keep the phone and that I would be taking maters further.You are now looking at 2 months that Vodacom has had my phone surely this is long enough to fix a phone.This is now the 4th time I have been to collect the phone and it is still not working.<br> <br> I am now fed up and done with Vodacom I will contact the national consumer as well as the ambagsman . Maybe they are more copetent than what vodacom is.<br> <br> Unsatisfied customer.<br>

0
Replies (1)
Vodacom
Vodacom's reply08 Dec 2015, 15:14
Official
Hello switala,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team