JM
Justine M

1 reviews | Active since Jul 2014

19 May 2017, 12:49

*********** VODACOM!!!!!!!

<p>HOW MANY TIMES DO CONTACT VODACOM FOR THE SAME THING TO BE CANCELED! </p> <p>NO ONE AT VODACOM SEEMS TO BE ABLE TO DO THIS ONE SIMPLE TASK AND FRANKLY I AM SICK AND TIRED OF IT. ONE ISSUE AFTER THE OTHER AND I NEED TO WAIT MONTHSJUST TO GET A RESPONSE. IT IS ABOUT TIME THAT EVERY KNOWS HOW PATHETIC VODACOM HAS BECOME! </p> <p>I EXPECT A CALL BACK AND A REFUND ASAP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p>

0
Replies (2)
Vodacom
Vodacom's reply19 May 2017, 14:57
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply01 Jun 2017, 09:14
Official

Good Day

Kindly respond to the email that was sent to you for further assistance.

Regards

Dominic