*********** users and Managers

I've upgraded online more than 2 weeks ago, but still have not received order. I phone them every day to follow up and I just get the run around. I even spoke to mangers, but they keep on giving me the run around - promising to get to the bottom and phone me back, but they don't. To top everything, a system fault on their side made my account in arrears. A week later that has been sorted, but they just keep on blaming other departments, but no one is resoling my issue. The best part is the comment from Celest "Sir, many clients experience this problem, you are not the only one" - REALLY???? Useless.....