1 reviews | Active since Dec 2015
*********** / useless / *****ing money / in breach of contract
Got a sms on Friday at 09:03 stating the following: R??? remains in arrears on your Vodacom account. Payment is required to avoid service interruptions.
Paid on Friday at 11:33
Friday afternoon at 13:53 line was suspended ...
Phoned vodacom ... was informed that they have 24 hours to reinstate my service ... Question that ... Monday 08/10/2018 at 18:03 still not done ...
they have 24 hours to reinstate my service but the useless / *********** *****s at Vodacom does not give me 24 hours to make a payment ...
Vodacom got their money and i do not have services ... i paid when they asked me to and now??????????????????????????????????????????????? Again how ridiculous can you be????
At this stage there is more than 80 hours passed and no service ....
HOW UNFAIR?????
What is the excuse going to be .... NOT VODACOMS fault but me the client is at fault ....
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your query has been resolved.
Regards
Consumer Website Team
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your query has been resolved.
Regards
Consumer Website Team