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<p>It has been 4 months since I have logged calls after calls with Vodacom on refund due to my account. Despite the matter being escalated several times to supervisors who undertake to call you back as soon as they have resolved the matter, you get no call back, and they continue to debit your account without the refund being processed. Has Vodacom stooped to levels of ripping people off in order to continue business? Is it not enough that you rip us off with extremely high rates anyway?</p> <p> </p> <p>I want my refund to be processed. Are your agents that *********** that they cannot process a refund, and keep closing the calls instead of resolving them?</p> <p> </p> <p>Disgusted with thefact that it istaking this long and nobody seems capable of being able to sort it out@!!!!</p>