GJ
Gideon J

1 reviews | Active since Dec 2010

20 May 2016, 09:41

*********** telephone staff *** - Same S@#$%y service from Vodacom

<p>I have had a lot of trouble with my brand new broken phone and like always vodacom wipes its backside on me who is paying for being on their network.<br />I have spoken to x3 different people who cannot tell me where my collected telephone is. Not only are they placing me from one operator to the other, they last person, Amelia on ***, though it would be funny to put me on hold and leave me there.</p> <p>I have now been sitting without a cellphone for a week and I am being charged for being on the vodacom network.</p> <p>The operators are clueless, out of their dept, not interested in responding to a simple question. I am so tired of vodacom and all its nonsense.</p> <p>And sadly that is the state of the cellular industry of ZA. These guys commit legalised theft and it's okay.</p> <p> </p> <p>I truely hope they get what they give\how they abuse their clientele.</p>

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Replies (2)
GJ
Gideon J's update20 May 2016, 11:41
Reviewer Update
Just got a call from a voda-i-dont-care staff member. She tried to look into it, seems like she wants to have my brand new damaged under a day phone repaired. Still missing, she advised I speak to another department, she put me through and the line goes dead, like I said, voda-i-dont-care just laughs all the way to the bank while *****ing us blindly...
Vodacom
Vodacom's reply20 May 2016, 12:17
Official
Thank you for the posting. The matter will be escalated and a consultant will be in contact to assist with resolution. Kind regards, Vodacom Consumer Website Team