1 reviews | Active since May 2016
*********** Technical Staff and Bad Customer Care
<p>I took in my Galaxy Note 5 for repairs which is 6 weeks old. The phone was freezing and restarting itself. 7 days later was told to collect the phone after repairs only to found that I could not even logged on my GMail account using the phone. I took it back to the repair center and they immediately fix it. When i got home i found that the phone is still restarting itself like before . The phone is still faulty yet every month I must pay R599.00 on my contract for the faulty phone. They dont even have a decency to give me a loan phone let alone apologising. My rights as a Consumer has been violated.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
