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Anitta M
1 reviews | Active since Oct 2018
21 Feb 2023, 10:00
*********** stuff and lack of compassion
So June last year I bought and lost an Oppo A74,claim rejected by vodacom insurance because I'd not inserted a sim card for over 7 days. Asked for a settlement of the Oppo so I could get another phone. Got a quotation and settled at the shop. Settled and got another phone. Guess what I'm still debited for the Oppo and have to go from pillar to post to resolve this. All this is extra and unnecessary expenditure which I'm trying to reduce.
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Vodacom's replyOfficial
21 Feb 2023, 11:24 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Feb 2023, 11:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Anitta M's updateReviewer Update
13 Mar 2023, 10:04I am still not satisfied, the fault was with you why am I the one suffering?? I am working towards a reduction of debt, and what you did is resistance to my progress
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Anitta M's update13 Mar 2023, 10:04
Reviewer Update
I am still not satisfied, the fault was with you why am I the one suffering?? I am working towards a reduction of debt, and what you did is resistance to my progress