1 reviews | Active since Apr 2017
*********** staff /unreliable admin!
Been billed for the wrong amount of R613,99 end of July. I have reversed the debit order (which costs money!) and spoke to consultants on FOUR occassions! Was then told the actual amount I owe on 1 Aug is R317,00 which I paid at ABSA Mall of the North, Polokwane on 11 Aug - Ref no: I - ********** 4. However, Vodacom is still sending me endless messages saying I owe them money!?! How many times more must I phone and talk about the same annoying issue, over and over! At this stage I wish I could cancel my contract and rather join another service provider... Vodacom,I have zero faith in your admin systems... No go!
FJ Grobler ********** 941 & ********** 533
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
