1 reviews | Active since Aug 2013
*********** Staff members
I phoned Vodacom to ask if I can pay off my account of over a R1000, they supp**** me with a number *111*505# - this number is invalid and not working. I was sent from Pilar to post and still have no answer as to if I can pay my account off - I am a pensioner and cannot afford to pay the ammount in full. One will tell me I can and the other will tell me it is not allowed - does the poeple at Vodacom know what they are doing?? Seems not. Last person i spoke to Sailom, tried transfering me to another department once again and they could not help me. My account is so high due to automatic updates I did not authorize, how does Vodacom then charge me without my prior consent to do the actual updates. I will not pay the account until someone contacts me to sort the issue . This is from my Mother Trudie Charmaine Viviers. I will not recommend VODACOM to anyone since they pulled the same trick on me ( her daughter). I am typing this on behal
We are sorry to hear about the circumstances under which your query has reached us.
A consultant will contact your shortly to assist with resolution.
Our apologies for any inconvenience caused.
Kind regards,
Vodacom Consumer Website Team
We are sorry to hear about the circumstances under which your query has reached us.
A consultant will contact your shortly to assist with resolution.
Our apologies for any inconvenience caused.
Kind regards,
Vodacom Consumer Website Team
