*********** staff

Good day. I have a contract with vodacom since last year Dec. I had a debit order then in Feb/March I paid cash at a branch. A day after I made payment I received a call and advised that I owed Vodacom since the debit order didn't go through even though I made a cash payment. Anyway I advised them I will pay cash every month and thought it was resolved. Last week I received another call that I owe Vodacom for non payment although I have all my receipts and proof. I went to the branch and they dont even understand english or how to resolve this issue. Its either they cancel this contract coz I will not pay double for contracts which gets paid every month. Surely all calls are recorded so they can find my request for cash payments the call was made between the 4th and 7th of March. Really gatvol of vodacom