SM
Senamile M
1 reviews | Active since Mar 2019
02 Aug 2020, 10:09
*********** staff
I am at my wit's end with Vodacom on the 28/07 i phoned and spoke to Oupa abt an upgrade.i have been a loyal customer to Vodacom for yrs I have 3 contract with Vodacom. On my 082 i was supposed to get 20g day & 20g night R199 and 100 min for R55 now i am being billed twice for the minutes and i phoned i spoke to a useless *********** Tamara Naidoo who made things even worse she then allocated the 100 min for R55 on the 066 and im being billed again for the 100 min... Vodacom useless network there employees are even worse
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Replies (1)Vodacom's replyOfficial
02 Aug 2020, 16:36 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Aug 2020, 16:36
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
