*********** staff cost me R 3000.00

I took out an new contract with Vodacom as I though they will be better than CellC. Two days a go I got a surprise sms stating that I have used almost R3000.00 on my account. This is ridiculous! My account with CellC was never more than R 1000.00 and I had a lot of data that carried over from the one month to the other.<br> <br> Apparently half of the billing is for data. When my wife wanted to get a copy of my contract on Wednesday she was informed that their system is down and that she should not get upset if they do not help her.<br> <br> I told the sales person that I'm used to a top up at CellC and I do not want to go over my limit. I assumed he knows how to do his work and that he will follow the instruction of the customer. He obviously does not know what he is doing.<br> <br> I am on the road most of the time and now I have to take time off again to find out what the heck is happening.<br> <br> Needless to say that I am not happy with Vodacom and I did not get the contract I wanted.