*********** Staff

I have had a contract with vodacom for more than 18 years and I am totally dissatisfied with the service that I have received to date. I requested a cancellation of my contract in 2019 and to date have not been able to have this instructions expatiated. After several calls and countless of hours on the phone been told by inexperienced staff that I am required to contact different departments. the staff cant complete my instructions, added to my frustration and this becoming a totally stressful situation during the pandemic, I have been handed over to recover monies due to vodacom, seriously this situation has gone out of control.