SM
Shane M

1 reviews | Active since Dec 2016

20 Oct 2020, 09:45

*********** staff at Vodacom trying to be sneaky and charge for bills that have been settled 2 years ago

@Vodacom your service has been far below terrible. I cancelled my phone account with you in August 2018 and settled the full amount on the same day I had been given the quote. Still to this day may father and are are still being harassed by you and MBD. Below is proof and evidence of the premature cancellation with the quote and this was settled in the same day. Spend this far and wide, I will never support Vodacom again due to the harassment of hundreds of calls over the last 2 years. I have proof and evidence from when I received the quote and when the amount was settled in full (both quite and payment were made in the same day) A harassment report will be coming your way soon! I recommend no one ever uses Vodacom as they are useless and *********** and can’t file a simple cancelation contract. 2 years later and they still don’t have a clue. #vodacom #badservice #Boycott #customerservice

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Replies (1)
Vodacom
Vodacom's reply20 Oct 2020, 11:03
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team