*********** staff at Vodacom
<p>I had a upgrade done november 16 cancelled it 2 days later for which i was charged. The mobile was returned after several visits to the canal walk branch and several call to customer service I get the same old story " a consultant will call you bac" so far no one called or cancelled my contract.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
As per our telephonic discussion, this query has been resolved.
Regards,
R. Maart
As per our telephonic discussion, this query has been resolved.
Regards,
R. Maart