AR
Arishma R

1 reviews | Active since Oct 2016

10 Nov 2016, 10:47

*********** staff at Vodacom!

<p>How *********** can the staff at Vodacom really be????</p> <p>I have tried for 2 months 2 open up a contract with Vodacom and the only reason I have tried for that long is due to Vodacom been the only network with reception in my area. Now a consultant tells me I have 4 applications open on the system and can not get a contract when no consultant was able to thoroughly and competently complete any of my applications!</p> <p>It is extremely frustrating when you are constantly called by consultants when you are not interested in a damn contract but when you want one you need to visit/phone Vodacom constantly and deal with been cut off, told their system is offline and the consultant doesnt know what to do as they changed their system!!!!</p> <p>Even writing an online review doesnt get staff from Vodacom to respond or deal with the customers frsutration, so what is the point of been on Hello Peter?!</p>

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Replies (1)
Vodacom
Vodacom's reply10 Nov 2016, 12:07
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team