MB
Michael B

1 reviews | Active since Feb 2013

22 Feb 2016, 18:23

*********** staff and repair centre

I have detailed the complete complaint on your Facebook page. GO AND READ IT.<br> <br> And then when I call the \Customer care\" centre, they tell me that they can't take down my complaint!!! Seeing as you deliberately hide your customer care email address on your website, how am I supposed to do anything??? FIX THE ATTITUDE OF YOUR STAFF. They are there to assist me, not keep passing me along to someone else!!!!<br> <br> I want the internals of my phone replaced and not another waste of time software upgrade!!!"

0
Replies (1)
Vodacom
Vodacom's reply22 Feb 2016, 20:45
Official
Hello baxtmi,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team