*********** STAFF AND *********** COMPANY!!

Absolutely useless customer care both the call centre and in store as when I go in store I am referred to the call centre as they do not have the ability to do it in store!! But apparently neither at the call centre. I have 3 contracts on 3 different accounts as someone at Vodacom already shown incompetence from the get go. And no one apparently knows how to fix it. Al 3 my accounts keep going in arrears even though I keep paying when stated in arrears. When I requested a consolidated statement of account to indicate all invoices an payments made apparently your system does not have the capability to process same. And by no amazement at all when I enquired on one of my contract after 10 minutes on hold no one could pick up the account/contract by my ID number nor the provided account number? How on earth is this even possible. I am absolutely disgusted with your service. Please save yourself the hassle and do not take out any Vodacom comtract