1 reviews | Active since Apr 2011
*********** staff and harassing service
My wife took out a contract with nasus mobile and changed ownership with them to someone else. Nashua mobile then transferred to auto page. Auto page then transferred to vodacom. Not once have we ever heard that that there was any issue with the change of ownership. A few months ago she got contacted by vodacom saying theres an outstanding amount. I am not pleased that they are now asking my wife to make payment becusee they claim this account is still on her name. Vodacom never had an issue when they were getting the money from one person and the account was on someone else's name. They should have notified my wife of this issue. My wife cannot be held liable for other peoples incompetence in change of ownership. Only now that there is an issue regarding outstanding funds does she get dragged into this. Vodacom had records of a shehaam rylands being in contact with them and making payments. Please contact shehaam rylands for payment or collect the phone by her or something other than harass my wife now. Does this mean u would need to take vodacom to court regarding this matter? I email the legal team and ********** Please stop asking my wife for this funds and remove her off from your system and collect them funds from shehaam rylands. This is double standards.
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day
Kindly note that we have mailed you for further assistance.
Regards
Dominic
Good Day
Kindly note that we have mailed you for further assistance.
Regards
Dominic
Good Day
Kindly note that your query has been escalated to the relevant department who will be contacting you for further assistance.
Regards
Dominic
Good Day
Kindly note that your query has been escalated to the relevant department who will be contacting you for further assistance.
Regards
Dominic
