*********** Staff and Disapearing Data

Vodacom stole my data on two occassions in a space of 3 days(17/02/2018 & 19/02/2018). First I lost 1.4Gigs of data in a space of two hours on an idle charging phone ,and then later 2.9Gigs in one day while busy at work. The latter is even more interesting because the data disappeared and when I phoned Vodacom the agents told me it was depleted due to high usage, to my surprise, an our later my data suddenly reappeared. Agents gave me bad attitude and appeared to be self contradictory all the time. One even told me that data depletes faster when a phone is idle than when it is in use. Another one said customer solution closes at 12:00 am, but later at 12: 25 I spoke to somebody at customs solution. All in all I spoke to 4 consultants none helped except blaming the background running Apps. How I got my "so called depleted data due background Apps", I really don't know, but for the past 9 months my data has been dissapering and Vodacom having to refund me. It's total inconvenience, Vodacom can you please STOP It!!