DH
Dzunisani H
1 reviews | Active since Dec 2019
06 Dec 2019, 10:56
*********** Staff and delay in delivering devices and incorrect allocation.
I am having the worst upgrade with Vodacom Retentions Department. They are ***********, they promise to get back to you shortly which they never do, this being their agents as well their their Tema leaders. I did an upgrade on Friday 29 November and today, i have neither received my devices nor the correct allocations for my upgrade.
They are so frustrating, i don't think I'd ever recommend Vodacom to anyone else from today going forward. Stay away from Vodacom if you know what's good for you
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Vodacom's replyOfficial
06 Dec 2019, 13:49Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Dec 2019, 13:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
DH
Dzunisani H's updateReviewer Update
06 Dec 2019, 13:56Is there a turnaround for the response or the consultant to get hold of me?
I am really frustrated with and i want to see this matter finalized.
I am really frustrated with and i want to see this matter finalized.
DH
Dzunisani H's update06 Dec 2019, 13:56
Reviewer Update
Is there a turnaround for the response or the consultant to get hold of me?
I am really frustrated with and i want to see this matter finalized.
I am really frustrated with and i want to see this matter finalized.