*********** staff and C3D system
On 22 February I placed a online order for a new cellphone. During the day I found a special at Dion Wired also on Vodacom but with some additional free items. I contacted Vodacom to cancel my online order and they confirmed that I can cancel the order and go and apply in store. Now all stores are declining me due to the order that was done online, which was supposedly cancelled. This is unacceptable and you have now finally lost me as a customer.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dc
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dc