AB
Annemarie B
1 reviews | Active since Mar 2015
02 Jan 2020, 12:21
*********** staff
call centre does not pickup held on 20min and then again 54min, and nooo help(nothing was sorted out) Contract dept. again loaded the contract wrongly and then they tell me they don't know why it happened, then the superviser look for reasons not to help!!!! this is the 2nd time they make an mistake with an upgrade is 1 years! *********** staff!!!! I have all the recordings!
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
02 Jan 2020, 14:11Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Jan 2020, 14:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team