AB
Adhir B

1 reviews | Active since Aug 2021

24 Jan 2022, 16:31

*********** staff

I've app**** for a contract last week(application number: ***1) Aliyah(Ali) has assisted me with this. Im really unhappy with the service received from him. Firstly, they had a misunderstanding because they can't properly and put the blame on me. Secondly, vodacom suddenly didn't have stock of the Samsung A32, and Ali didn't even take a minute to inform me , and left me waiting like a fool. Rightfully, i supposed to get my device last week but due to the *********** consultants, i did not get it

To Vodacom: your sales consultants are spoiling the reputation of your company. You need to thoroughly evaluate who you employ and also please investigate this consultant as i dont think he can do his job

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Replies (1)
Vodacom
Vodacom's reply25 Jan 2022, 07:14
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team