MM
Miche M

1 reviews | Active since Jun 2014

07 Apr 2015, 16:14

*********** Staff

I app**** for a contract about 3 weeks ago with a consultant by the name of Daniel at your branch in Promenade. He was very unprofessional and *********** might I add. Whilst we were going through the process he was on his cellphone the entire time. Where he actually forgot to give my ID book back to me and I ended up leaving the store and going home until I noticed my ID was not with me. Nonetheless he told me he would get back to me by the 31/03/15 with feedback until today I have not heard a word from him I have called numerous times leaving messages as he was on leave. I spoke to a consutlant Nobuntu who said she would have him call me back but nothing. Now since I have received such poor service when I'm not even a client as yet I can't imagine what poor service I will receive when I am a client which I am having second thoughts on.I want a superior to call me asap with feedback as to weather or not I qualified for the contract or not or I will take my business elsewhere I don't want to wait a single day longer than expected and I want feedback on what will be done with this Daniel person as this is totally unacceptable and *********. Disgusting if you ask me.

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Replies (1)
Vodacom
Vodacom's reply08 Apr 2015, 06:28
Official
Hello Mimz92,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team

Best regards,