1 reviews | Active since Jul 2017
*********** Staff
<p>I called Vodacom upgrades last thursday to upgrade my contract. I had mentioned to The agent that im bot willing to spend more & we decided on upgrades to The Huwaei P8 with 1G data bundle. I received an sms of order confirmation (Dear Shaaista Rawat your quotation has been processed 1- ********** ********** . Use the order number 1- ********** ********** ). After 2 days of no response i called to find out about delivery. Of which i was then told this phone is out of stock & discontinued! </p> <p>I then ordered another phone Nokia 3, received an sms (Dear Shaaista Rawat your quotation has been processed 1- ********** ********** . Use the order number 1- ********** ********** ). I was told that this phone is in stock. I later called to cancel this order after reading reviews of the phone. I was then told that the said phone was not in stoc**** </p> <p>I mean really Vodacom, do u not educate ur staff. I am awaiting a reply about cancellation of contract. I want what was promised to me being the Huwaei P8 lite for R150 with 110mins & 1G! I was not informed of it being out of stock.</p>
Dear Customer,
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
Dear Customer,
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
