*********** staff

<p>I contacted Vodacom April to enquire what the settlement amount for my contract as I want to end my contract. The agents there didn't seem to know anything. Speaking to the third agent, I was given a quotation and nothing else. I paid the amount required and contacted them again only to find that I was supposed to be emailed the quotation to have it signed and accompanied with documents. I did as I was advised, worst part is that i was over quoted by the previous agent. I was told to check the following Monday if the contract was terminated, and this I did. I was then advused by a different agent that it takes 7 working days for termination of contract after request is received. I left it there as I was advised its an automated thing.</p> <p>To my shock this month I have been invoiced 0__0</p> <p>I WILL NOT BE PAYING that amount as my request was not honoured. It's like I'm being forced to be binded by this contract. I lost the device a while back hence I want to cancel</p> <p> </p> <p>I'm really disappointed in the customer service</p>