*********** staff

<p>So I been having struggles with Vodacom as they incorrectly allocated my payment to a wrong account, to fix this I had to send the original proof of payment numerous times between beginning of May and end of May, only on 14 of June they "received" it, that's between 2-3 weeks after I sent it. Now my phone is still blocked and they say that is it probably me that sent it to the wrong email address and therefore it took time to get the proof of payment.... Pathetic. And I know I am posting this and all Vodacom is going to do is send a standard reply that "a vodacom customer care agent will contact you" and we all know that's never going to happen </p>