*********** staff
<p>It's been over 2 months vodacom won't give me my phone back after I was told I have 1 free screen repair on collection I'm told my bill is R2000 I only sent my phone in because I thought it was free. Now they telling me I never had a screen repair but if the staff new what they were doing I wouldn't have sent the phone in I'm loosing a lot of business with out my phone and nobody will help me. Vodacom has robes me but dare I go in and take my phone with out paying I'll be the ******** but it's ok for them to hold my phone when it was clearly the staff mistake. I'll even be happy to get my phone back with no screen and I'll have it fixed at half the price they charging. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
This is my second hello Peter complaint and vodacom has still not made contact with my so this automated msg is unacceptable.
This is my second hello Peter complaint and vodacom has still not made contact with my so this automated msg is unacceptable.