*********** staff
<p>In October 2016 I went to Vodacom in New market as my router contract was ending. So instead of cancelling it I just increased the amount of data I was getting. At that time the package was capped now all of a sudden it's an open line which I DID NOT ASK FOR. Surprise surprise 22nd December I get a debit order of almost r2500 when it's only meant to be r5000 for my cell and r159 for the data. It's been almost 3 week now and nothing has been done, today I got another invoice that r2700 will be deducted from my account. I am getting really frustrated now and this is not the 1st time that i'v had a problem with this 'branch'.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
R500 not r5000
R500 not r5000
