*********** staff

<p>I’ve been telephonically requesting Vodacom since 30/11/2016 to enable LTE roaming on my Vodacom prepaid sim card. My cell phone number used to be a Vodacom contract on my husband’s name. The contract ended on 29/11/2016, after which I’ve been able to roam only on hsdpa. My husband and I have phoned Vodacom a total of six times to have the contract status of my cell phone number changed to prepaid and to have LTE roaming enabled. With each call the Vodacom call centre operator confirmed that LTE is now enable, which clearly isn’t the case. My cell phone settings are set to Vodacom LTE roaming, so that is clearly not the problem.</p> <p>VODACOM, PLEASE ENABLE LTE ROAMING ON MY SIM!</p> <p> </p>