TM
Tsakane M
1 reviews | Active since Jul 2014
02 May 2019, 14:26
*********** Staff
I was applying for a contract with Vodacom and they picked up an old account which was opened **********ly in my name in 2017 and was subsequently closed according to my knowledge and was furnished with a letter thereof and now when I try explaining this to the people they don’t understand saying the account is in arrears and that I must speak to experian to clear my name which will take another 21 Days. The device I want is on promotion and it’s ending on the 06th of May 2019.
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
02 May 2019, 15:00 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 May 2019, 15:00
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
03 May 2019, 11:51 Dear Tsakane
Thank you for taking my call. As per our telephonic conversation, I have advised accordingly with regards to your query.
We apologize for the inconvenience.
Have a great day further.
Vodacom Consumer Website Team
Thank you for taking my call. As per our telephonic conversation, I have advised accordingly with regards to your query.
We apologize for the inconvenience.
Have a great day further.
Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 May 2019, 11:51
Official
Dear Tsakane
Thank you for taking my call. As per our telephonic conversation, I have advised accordingly with regards to your query.
We apologize for the inconvenience.
Have a great day further.
Vodacom Consumer Website Team
Thank you for taking my call. As per our telephonic conversation, I have advised accordingly with regards to your query.
We apologize for the inconvenience.
Have a great day further.
Vodacom Consumer Website Team
Best regards,
