1 reviews | Active since Oct 2016

04 Oct 2016, 16:31

*********** Staff!

<p>My account was over debited on the 26/08/2016, I was promised to account will be credited after 7 working day, after seven working days they credited my vodacom account instead of my bank account, after 7 working days everyone is “supposed” to be clear that my bank account will be credited, after phoning a few times being cut off a few times, STILL NOTHING HAS BEEN RESOLVED!, TODAY IS THE 04/10/2016 NOW THAT’S *********** STAFF!</p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply05 Oct 2016, 07:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,