EM
Ernest M

1 reviews | Active since Jul 2018

24 Jul 2018, 15:56

*********** staff

I asked vodacom Giyani to send my phones to repairs and I was only told that it will be a matter of 21 working days for the phones to be repaired. I got an sms which I mistakenly deleted with the job number for my phones. Now I cannot find help because I do not have any information about the Polokwane Vodacom Repairs and I no one at Giyani is willing to help me get my phones back.

0
Replies (3)
Vodacom
Vodacom's reply24 Jul 2018, 16:36
Official

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team

Best regards,

EM
Ernest M's update24 Jul 2018, 16:40
Reviewer Update
Thank you Vodacom for acknowledging my concern. Hope you are going to be able to help me get my phones back. Regards concerned customer
EM
Ernest M's update24 Jul 2018, 16:40
Reviewer Update
Thank you Vodacom for acknowledging my concern. Hope you are going to be able to help me get my phones back. Regards concerned customer