JP
Jacques P

1 reviews | Active since Nov 2017

15 Jun 2018, 22:38

*********** staff

The incompetence of the Vodacom call centre staff knows no limits. I've been a loyal Vodacom client for more than 2 decades and I finally reached the end of the road. Hello MTN , goodbye Vodacom for 6 lines.

0
Replies (2)
Vodacom
Vodacom's reply16 Jun 2018, 07:39
Official

Dear Customer,

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply22 Jun 2018, 09:07
Official

Dear Jacques

Please be advised we have been unable to reach you on ***.

We have sent you an email to ***

You may reply should require any further assistance.

Regards,

Vodacom Consumer Website Team

Best regards,