*********** staff

I have HAD it with Vodacom! Not only have I had a bad experience with the service provider since last year September due taking 3 months to resolve a problem in my account, the manager of the branch in Mokopane have assured me I can upgrade on 26 January although my upgrade is only due on 2 Feb. I wouldn't have wasted my time coming in on 26 January if she had not told me that. Now I'm sitting in the branch with a branch consultant Patience who has a very bad attitude. Tells me the system does not allow me to upgrade and she cannot do anything about it. This store needs to train their staff how to work with customers as she is rude and have a don't care attitude. How can a manager tell you otherwise and now it seems that I have once again wasted my time.