*********** Staff

I had an issue with my billing, called your call center and dealt with Lerato, who i spent over an hour with her but failed to assist and she decided to ditch me to another lady who i had to start from scratch explaining my problem after 30 minutes with her, she told me she cannot help as she is not write person for my problem. I spent 1hr 43 min, and the whole time Vodacom agents couldn't assist. the lady says he will log a call for me which i must wait for upto 3 days fro turn around time.