*********** Staff

Being an 18 year Vodacom Customer, I am completely shocked in the service, the staff, the attitudes and everything else that goes with it. I have now been without my phone for a week where they have blacklisted MY PHONE instead of my husbands phone that was ****** without MY consent, MY ID, and ALL relevant documentation?!?!. They just cannot seem to unblock, unblacklist nor come up with a solution for me. Two technicians have tried unblocking my phone but could not get this right. It was sent to Vodacom Menlyn, to have maybe a third technician unblock it and do everything that has already been done on it. They now say it will take 14 days. This was a stuff up by Vodacom staff at Menlyn Maine ... This is unacceptable and ridiculous now. From last week to being "not blacklisted" everyday, to now that its still "blacklisted! Come on people, where has service delivery gone!!!!!!!!!!!!