MS
Mariana S

1 reviews | Active since Aug 2017

30 Aug 2017, 16:55

*********** staff

I took out a contract for two devices and insurance. With my first claim i was told the documents was not submitted. After completing the documents for a second time, i have now learnt that there is still no insurance.... My device has been lost...i am frustrated...what to do now???

0
Replies (3)
Vodacom
Vodacom's reply31 Aug 2017, 08:56
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply05 Sept 2017, 06:46
Official

Dear Mariana

Please note that feedback has been provided.

Regards,

RJ

Best regards,

Vodacom
Vodacom's reply05 Sept 2017, 06:46
Official

Dear Mariana

Please note that feedback has been provided.

Regards,

RJ

Best regards,