*********** staff

+/- 2 months ago I upgraded my cellphone contract, cancelled 1 contract and took out a new contract. I only now noticed that I am still been billed for the contract I cancelled. I called customer care and they informed me that no cancellation was requested. You can look at my usage on that number, I have not used it for a while, as I lost the sim card. I know I wont get my money back, but just think about every time you forget to cancel someones contract. How much money you are *****ing from customers? I have never had a problem with vodacom and always recommend your service over any other company, but will think twice about it now.